HOW TO REQUEST SUPPORT  Go to Support Page Click on one of the support option Buttons Email - one incident Coaching - one month Telephone - one session Remote access - one session You will then be directed to a payment page where payment can be made with credit card (paypal) After payment you will be directed to a form where you will complete your question or telephone or remote support times, depending on your support request You will receive a response within 24 hours You can change your password by clicking on Support/change password You can retrieve the Email Support/Telephone/Remote pages by clicking on the desired tab and entering your email address and password; your password will expire according to the type of service requested. Go to Support